Appcellen
AI Agents — AI · Automation · LLM
AI · Automation · LLM

AI Agents

Production AI agents that handle support, operations and internal workflows — integrated with your systems, with humans in the loop where it matters.

24/7 Agent coverage
RAG Live knowledge
Human In the loop

The challenge

The problem we solved

Teams were drowning in repetitive requests — support tickets, policy questions, document lookups and status updates — while generic chatbots failed on real business context. Leadership needed AI agents that could act on live data, follow company rules and hand off cleanly to people, not demos that broke in production.

Our approach

How we built it

We design and deploy AI agents tailored to each workflow — customer support, IT triage, sales qualification, HR policy and document processing. Each agent connects to the right data sources via APIs and RAG, follows guardrails and audit trails, and escalates when confidence is low. We ship on your stack, integrate with CRM, ITSM, email and internal tools, and stay on to tune performance as usage grows.

Results

What it delivered

  • First-line support and triage handled by agents with clear escalation paths
  • Faster answers from company knowledge — policies, SOPs and live system data
  • Audit trails and guardrails built in from day one
  • Agents integrated into existing tools instead of another standalone chat window

Technology

Built with

LLMsRAGAI AgentsNode.jsPythonPostgreSQLAWS

Want to build something like this?

Tell us about your project — we reply within one business day.

Book a discovery call