Terms of Use

1. Agreement to terms

These Terms of Use ("Terms") govern your access to and use of the website operated by Appcellen Technologies Sdn. Bhd. ("Appcellen", "we", "us" or "our") at https://www.appcellen.com and any related pages, content and online materials (collectively, the "Website").

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Website.

If you are using the Website on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. About Appcellen

Appcellen Technologies Sdn. Bhd. is a technology services company headquartered in Kuala Lumpur, Malaysia. We provide custom software development, AI and data solutions, cloud infrastructure, payments and e-invoicing systems, technology strategy and managed IT services to businesses in Malaysia and internationally.

Information on the Website is provided for general informational purposes about our company and capabilities. It does not constitute a binding offer, quotation or commitment unless expressly agreed in a separate written contract.

3. Permitted use

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable local, national or international law or regulation.
• Attempt to gain unauthorised access to any part of the Website, our systems, networks or data.
• Introduce viruses, malware, harmful code or conduct denial-of-service or similar attacks.
• Scrape, crawl, harvest or systematically extract content from the Website without our prior written consent, except as permitted by search engines indexing publicly available pages.
• Impersonate Appcellen, our employees, partners or any other person or entity.
• Use the Website to transmit unsolicited commercial communications or spam.
• Interfere with or disrupt the integrity or performance of the Website.
• Remove, obscure or alter any copyright, trademark or proprietary notices on the Website.

4. Intellectual property

The Website and its entire contents, features and functionality — including but not limited to text, graphics, logos, icons, images, case studies, designs, software code samples, layouts and audiovisual material — are owned by Appcellen Technologies Sdn. Bhd. or our licensors and are protected by copyright, trademark and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your personal or internal business evaluation purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Website without our prior written consent, except as follows:

• Your device may temporarily store copies of materials incidental to normal browsing.
• You may print or download reasonable extracts for personal, non-commercial reference, provided you do not modify the content and retain all proprietary notices.

The Appcellen name, logo and related marks are trademarks of Appcellen Technologies Sdn. Bhd.. Unauthorised use is prohibited.

5. Client work and case studies

Case studies, project descriptions, metrics and client references published on the Website are presented with appropriate permissions or in anonymised form. Client names, logos and outcomes are illustrative of our experience and may not represent typical results for every engagement.

Deliverables, source code, documentation and intellectual property created under a client engagement are governed by the applicable master services agreement, statement of work or licence terms — not by these Website Terms.

6. Professional services

Any technology consulting, development, implementation, support or managed services provided by Appcellen are subject to separate commercial agreements that define scope, fees, timelines, service levels, confidentiality, intellectual property ownership, warranties and liability. In the event of any conflict between these Terms and a signed client agreement, the signed client agreement prevails with respect to the services covered by that agreement.

Submitting a contact form or enquiry through the Website does not create a client relationship or obligation on either party until a formal agreement is executed.

7. Disclaimer of warranties

The Website and all content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

Without limiting the foregoing, we do not warrant that:

• The Website will be uninterrupted, timely, secure or error-free.
• Information on the Website is complete, accurate, current or suitable for your particular purpose.
• Any defects will be corrected.

Technical descriptions, pricing references, timelines and capability statements on the Website are indicative only and may change without notice. You should not rely solely on Website content when making business decisions — please speak with our team for project-specific advice.

8. Limitation of liability

To the maximum extent permitted by applicable law, Appcellen Technologies Sdn. Bhd. and its directors, officers, employees, contractors and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data, goodwill or business opportunity arising out of or related to your use of — or inability to use — the Website, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for all claims arising out of or relating to the Website shall not exceed one hundred Malaysian Ringgit (MYR 100) or the minimum amount permitted by law, whichever is greater.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Malaysian law, including liability for fraud or wilful misconduct.

9. Indemnification

You agree to indemnify, defend and hold harmless Appcellen Technologies Sdn. Bhd. and its affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms or misuse of the Website.

10. Third-party links and services

The Website may contain links to third-party websites, tools or services (including map services, form providers and partner platforms). Those resources are provided for convenience only. We do not control and are not responsible for their content, availability, security practices or terms. Accessing third-party sites is at your own risk.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect and process personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

12. Changes to the Website and Terms

We may update, suspend or discontinue any part of the Website at any time without notice. We may also revise these Terms from time to time. The "Last updated" date at the top indicates when changes were last made. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

13. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Malaysia. You agree that the courts of Kuala Lumpur, Malaysia shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms or your use of the Website, subject to any mandatory consumer protection provisions that may apply.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Appcellen Technologies Sdn. Bhd. regarding use of the Website and supersede any prior understandings on that subject. They do not replace any separate commercial agreement for professional services.

16. Contact

For questions about these Terms, please contact:

Appcellen Technologies Sdn. Bhd.
BO1-A-9-08, Menara 2, KL Eco City, 3, Jln Bangsar, 59200 Kuala Lumpur WP, Malaysia
Email: [email protected]